Questions, answered

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Booking with SOLiSRA

How do I book?
Two ways: directly with us on WhatsApp, which usually saves you around 15%, or through each stay’s Airbnb listing, with your dates filled in if you have added them. At Blue Boutique, each of the three apartments has its own listing.
How does booking direct work?
Send us your dates on WhatsApp. Within 12 hours we confirm availability and your direct price. A 10% deposit secures your dates, and before you arrive we send your welcome guide with directions, check-in details and our local tips.
Is it cheaper to book directly?
Yes. Booking directly with us on WhatsApp usually costs around 15% less than the same dates on Airbnb, because there are no platform fees. Send us your dates and we’ll confirm your price.
Can we book all three Blue Boutique apartments together?
Yes. Groups of up to 8 can book all three apartments and have the whole building to themselves. Whole-building stays are arranged directly with us: message us on WhatsApp with your dates and the number of guests.
Can I contact you on WhatsApp?
Yes, and most of our guests do. Sol answers in English and Andres in Spanish, always within 12 hours, whether it’s a quick question or you’d like help booking.
What are the check-in and check-out times?
Blue Boutique: check-in from 15:00, check-out by 11:00. Villa Les Rotes: check-in from 16:00, check-out by 12:00.
What is your cancellation policy?
It depends on how you book. On Airbnb, the cancellation policy shown on that listing applies, and Airbnb handles any refund. If you book directly with us, you pay a 10% deposit to confirm: cancel 30 days or more before arrival and we refund you in full; after that, the deposit is not refunded.
Do you speak English and Spanish?
Yes. Sol looks after guests in English and Andres in Spanish, so you can message us and book in either language.
Are parties, smoking or pets allowed?
No. At every SOLiSRA property there are no parties or events, no smoking and no pets (assistance dogs are welcome, as the law requires). Quiet hours are from 10 pm to 9 am.

Blue Boutique

Am I booking the whole building or one apartment?
One apartment. Blue Boutique is a single historic building with three separate apartments, each a rental of its own with its own Airbnb listing. The ground-floor apartment has its own private entrance; the first- and second-floor apartments share the building entrance. Groups can book all three together by contacting us on WhatsApp.
Is there a lift to the upper floors?
Due to the building’s historic character, unfortunately there is no lift: the first and second floors are reached by the stairs. If stairs are a concern, the ground-floor apartment is step-free and wheelchair accessible.
Is any apartment step-free?
Yes, the ground-floor apartment, and only that one. It has its own entrance with no stairs and is wheelchair accessible. The first and second floors are reached by stairs only.
Do the first- and second-floor apartments have balconies?
Yes. Each has its own balcony over Calle de la Corretgeria, the one on the right of the facade, with views of the street. There’s room for two chairs: just right for two to sip a morning coffee and people-watch. The balconies on the left are on the staircase side and aren’t for guest use.
How far is it to the Cathedral?
Very close: about a two-minute walk. Blue Boutique is on Calle de la Corretgeria in Ciutat Vella, the historic centre, steps from Plaza de la Reina.
What are the check-in and check-out times?
Check-in is from 15:00 (3 pm) and check-out is by 11:00 am. Arriving after midnight? Let us know in advance and we’ll arrange a late check-in (€25).
Can I leave my luggage before check-in or after check-out?
Yes, at luggage storage close by: Calle de los Derechos 3 (book online at mediterraneanflats.com) or Calle de les Carabasses 14 (€5 per item).
Is there parking?
We don’t have parking, but there is a secure underground car park under Plaza de la Reina, within a minute’s walk of the building. The Mercado Central car park, about 4 minutes away, is another option.

Villa Les Rotes

Is the villa really on the beach?
Yes. Villa Les Rotes is right on the Cala de Aigua Dolç, with private access to the sea.
Is the villa suitable for guests with reduced mobility?
Unfortunately not. There are several flights of stairs between the sea and the front door.
Is there mobile signal?
Very little. The villa sits in a protected natural area by the cliffs, where phone coverage is weak. You can connect to the villa’s wifi; for ordinary phone calls you may need to walk about 300 metres away from the cliffs.
How do we get into Dénia?
By car it takes about 10 minutes, and a public minibus runs into town every hour. You can also walk the five-kilometre seafront promenade, which is closed to cars.
Can we swim in the pool?
Yes. It is a scenic pool made for relaxing rather than swimming lengths, so no diving or jumping, please.
Are parties allowed?
No. The villa is made for groups, laughter and long dinners, but parties and events aren’t allowed, and quiet hours run from 10 pm to 9 am. Please don’t bring speakers: we want everyone, neighbours included, to enjoy the natural park.
Can you arrange a private chef or catering?
Yes. We can put you in touch with the private chef and catering team who have cooked for guests at the villa before. Message us on WhatsApp with your dates, how many of you there are and any dietary needs, and we’ll introduce you.
Is there parking?
Yes, for three cars: two inside the gate and one just outside the villa.
What are the check-in and check-out times?
Check-in is from 4 pm and check-out is by 12 noon.
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